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How to Redeem Your Cold is Cool Passport

There are two easy ways to use the Passport: redeem in person when you arrive, or choose a future date ahead of time. Here is exactly what to do.

Parents & Guardians Resort Staff
Choose the right method

Redeem Now or Redeem Later?

At the ski area

Redeem Now

Use this only when you are physically at the ski area ticket window or cashier counter.

See in-person steps ↓
Planning ahead

Redeem Later

Choose a future visit date in the app and receive a PDF voucher by email before you go.

See future-date steps ↓
1
In-person redemption

Redeem Now

Wait until you reach the ticket window before completing this redemption.

Visual walkthrough showing the Cold is Cool Redeem Now process in the WinterKids app
  1. Open the offerLog in to the WinterKids mobile app and open the Cold is Cool offer you want to use.
  2. Select your childChoose the child receiving the offer. You can select multiple children when applicable.
  3. Tap Redeem NowOnly do this when you are physically at the ticket window.
  4. Show the Success screenPresent the live voucher in the app so staff can verify the photo, date, offer and green SUCCESS bar.
Don't use a screenshot. Keep the live voucher open in the WinterKids app for staff to verify.
More than one child? Each child has their own voucher screen. Swipe left or right to show each confirmation. If needed, redeem one child at a time.
2
Future-date redemption

Redeem Later

Use this option when you already know the date your child will visit.

Visual walkthrough showing the Cold is Cool Redeem Later process and emailed PDF voucher
  1. Open the offerLog in to WinterKids and choose the Cold is Cool offer you plan to use.
  2. Select your childSelect all applicable children if they are visiting on the same future date.
  3. Tap Redeem LaterChoose the date you want the voucher to be valid and confirm the redemption.
  4. Check your emailA separate PDF voucher will be emailed for each child.
  5. Bring the voucherPrint the PDF and send it with your child, or have it available as required by the participating ski area.
Different dates? Redeem one child at a time. Before your visit, make sure the PDF shows the correct child, ski area and redemption date.
Need to show it again?

Pull up an in-person confirmation

If staff asks to see a redemption you completed that day, go back into the offer, select the child who redeemed it, tap Confirmation, and show the completed redemption at the ticket window.

Need help?

Questions happen. We've got you.

Cold is Cool program questionsMichigan Snowsports Industries Associationinfo@goskimichigan.com
WinterKids app & technical supportJosh Harrington, WinterKidsjharrington@winterkids.org(207) 256-9766